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Pearson Toyota
- Automotive
About this business
Here at Pearson Toyota, it is our mission to be the automotive home of drivers in the Newport News, VA area. We provide a vast selection of new and used vehicles, exceptional car care and customer service with a smile! Speaking of new Toyota models, you have your pick of our showroom. Our local dealership keeps a great stock of used cars, trucks, and SUVs in inventory. With competitive prices offered on every pre-owned model for sale on our lot, you won't find a reason to visit any other dealership in Newport News.
Location details
| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 7:00 p.m. | |
| Tue | 9:00 a.m. to 7:00 p.m. | |
| Wed | 9:00 a.m. to 7:00 p.m. | |
| Thu | 9:00 a.m. to 7:00 p.m. | |
| Fri | 9:00 a.m. to 7:00 p.m. | |
| Sat | 9:00 a.m. to 7:00 p.m. | |
| Sun | 12:00 p.m. to 5:00 p.m. |
"Routine Service" Everyone at the dealership was very nice and took care of the servicing of our Camry. Chris on the Gold team was a pleasure to do business with.
Business response:
Mike, we are truly grateful for this awesome review! We are thrilled that Chris was able to take care of you. He is a great asset to our team and we appreciate him providing you with the service that you deserve. Thank you again and we look forward to the opportunity to service you in the future. Like us on Facebook for service specials. All the best, Pearson Toyota Team
"Every one was friendly and capable. Service was quick." Appointment was made easily. The work to be done was quickly decided. We were notified as soon as the vehicle was ready. the cashier efficiently processed the payment.
Business response:
Thanks for giving us the opportunity to service your car. We are happy to hear that everything went well for you. I will pass your feedback along to our service team. Thank you again and we look forward to working with you again in the future! All the best, Pearson Toyota Team
"Satisfied Customeer" All of the employees at Pierson are very cordial, explain what is being done very clearly, and upon completion of service they inform the customer of what has been done and give what recommendations they feel the customer needs to know. In addition, there is a very comfortable waiting area with drinks and snacks provided while the customer is waiting.
Business response:
We appreciate your marvelous feedback. It is our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as cordial and informative service to our guests. Please come see us for any future needs! Thanks again. All the best, Pearson Toyota Team
"Toyota 4Runner " What an experience! I had such an amazing buying and trading experience at Pearson Toyota by K. White and M. Duffy. The whole encounter was flawless and I was able to obtain my dream car without sacrificing anything!!! Recommend them to everyone!!
Business response:
Thank you for writing such a great review about your experience at our dealership! We appreciate the feedback and are pleased that your vehicle purchase experience was so positive. We always do our best to make sure all of our customers leave with the right vehicle and we're glad that you're enjoying yours. We look forward to seeing you again or anyone you might send in the future. All the best, Pearson Toyota Team
"Service Manager" Chris Guimond, service manager, looks after his customer. I have been working with Chris since my second visit to this Pearson's to have service on my car. I will work only with his team as he makes me feel part of the family.
Business response:
Barbara, hello and thank you for this fantastic review! Family is just what you are and we are very happy that you feel that way. We are glad to hear that Chris took care of you during your visit. We look forward to the opportunity to see and service you in the future! Be sure to like us on Facebook to catch all the specials! All the best, Pearson Toyota Team
"Mr. Spain" Great Dealer! The staff is very knowledgeable and friendly. Specially Mr Spain. Thank you for helping us find the perfect SUV. We love our RAV4 limited.
Business response:
Thank you for leaving us this review. We know that buying a car is an important decision and we are proud that you chose our dealership. We are very happy to hear that Mr. Spain could help get you set up with the perfect new vehicle for you. If there is anything more we can do for you please feel free to come back and see us any time! Take care. Regards, Pearson Toyota Team
"They catered to my every need. " The staff made me feel like I was dealing with family. They went out of their way to help me fine what I needed and did not pressure me with high pressure sale techniques. My sales rep was very professional and knowledgeable. They guided me through the whole process and advise me on what steps I had to go through to sell my 2007 Toyota to my son. They really made this a pleasant experience and I wouldn't hesitate to recommend them to my friends and family.
Business response:
Thank you for this excellent review. We are so happy to hear that we could make you feel like a part of the Pearson Toyota family with your recent purchase. We make it a goal of ours to show you all the options and features your new car has to offer so that you are completely comfortable with your new purchase. If there is anything else that we can do for you, please feel free to contact us or stop in any time. We hope to see you again soon! Regards, Pearson Toyota Team
"They had exactly what we were looking for...a RAV4 Hybrid." The salesperson knew his product well. That was a new experience for us. The price was steep, but that figured, due to all the features, etc., and we can't think of anything that was lacking. Our only disappointment was that the passenger seat is not electric.
Business response:
Thanks for the review. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received during your visit. If there's any other automotive need we can assist you with, please don't hesitate to let us know. Regards, Pearson Toyota Team
"Awesome customer service" The service on my daughters Toyota was basic. Oil change, tire rotation and inspection. We were treated as though it was a big money maker. Friendly people, great waiting area. All around comfortable experience. Thank you.
Business response:
We appreciate your marvelous feedback, Jimmy. It is our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as a friendly service to our guests. Please come see us for any future needs! Thanks again. Regards, Pearson Toyota Team
Frequently asked questions about Pearson Toyota
How is Pearson Toyota rated?
Pearson Toyota has a 4.9 star rating with 1,937 reviews.
When is Pearson Toyota open?
Pearson Toyota is open now. It will close at 7:00 p.m.