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Pearson Toyota
- Automotive
About this business
Here at Pearson Toyota, it is our mission to be the automotive home of drivers in the Newport News, VA area. We provide a vast selection of new and used vehicles, exceptional car care and customer service with a smile! Speaking of new Toyota models, you have your pick of our showroom. Our local dealership keeps a great stock of used cars, trucks, and SUVs in inventory. With competitive prices offered on every pre-owned model for sale on our lot, you won't find a reason to visit any other dealership in Newport News.
Location details
| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 7:00 p.m. | |
| Tue | 9:00 a.m. to 7:00 p.m. | |
| Wed | 9:00 a.m. to 7:00 p.m. | |
| Thu | 9:00 a.m. to 7:00 p.m. | |
| Fri | 9:00 a.m. to 7:00 p.m. | |
| Sat | 9:00 a.m. to 7:00 p.m. | |
| Sun | 12:00 p.m. to 5:00 p.m. |
"maintenance work on my Sienna van" I live in Virginia Beach . On my way to your dealership I almost always find the tunnel traffic horrendous but inspite of that I prefer maintenance service in your dealership for the simple reason that your service is the best . Jeff Neise has always been very helpful in explaining what work needs to be done on my van. He is a very nice person and very knowledgeable person.Keep it up Jeff. I would'nt mind the tunnel traffic because of the service ....and because of you.
Business response:
Thank you for writing about your visit with us! I am happy to hear that Jeff was able to provide you with the outstanding customer service we strive to deliver to each of our guests. We would love to work with you again; feel free to call us with any questions or concerns. Be sure to check us out on Facebook -- we offer exclusive specials for our likers. Regards, Pearson Toyota Team
"Excelent Support by Ms Heather Edwarda" I have been a customer of Pearson Toyota since the purchase of my Toyota Camry in 2004. I have always had excellent service for the Camry, resulting in my purchase of a used car from person in 2015 for my Grandson. I especially commend the support services provided by Heather Edwards. Her caring attitude is a major reason for staying with Pearson.
Business response:
Eddie, I am happy to hear your time spent with Heather was pleasant. If you have any questions or concerns, please come back to visit us. We look forward to seeing you in the future. Be sure to check us out on Facebook so you can take advantage of our many great specials and incentives. Regards, Pearson Toyota Team
"Excellent as always" John was a customer of mine years ago. My husband was looking for a Toyota and I remembered John worked at Pearson Toyota. We went to see him and he had exactly what he was looking for. From then on my husband always goes to see him and he takes very good care of him. My husband has purchased three trucks from him. This was the first car that I have purchased from him. This car was a little more than what I was looking for but he was able to make it happen. They always take good care of us. When we go t... read more
Business response:
Thank you so much for this great review and star rating! I am pleased to hear that John was able to exceed your expectations and earn your repeat business. We work very hard to provide each of our customers with knowledgeable and pressure-free service and it's good to hear that our team was able to show you what Pearson Toyota is all about. Check us out on Facebook for access to our exclusive monthly specials! Regards, Pearson Toyota Team
"Exactly what I Expect!" I used to service my own vehicle so I appreciate the work that goes into keeping a car or truck maintained. Pearson Toyota makes service easy. Jeff Neise the service manager make a good contact for the customer because he explains and communicates well. I like it that he calls me, talks and leaves messages fully explaining the status of my car and lists all recommendations by the mechanics. The mechanics are first class. I have inspected their work and would recommend them to do work for anybody. KEE... read more
Business response:
It's our pleasure to provide top quality service and we're ecstatic to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Pearson Toyota, we value our customers and we look forward to seeing you on your next visit. Regards, Pearson Toyota Team
"New Car Purchase" We were in a long-term search for a new Highlander. The sales staff did a great job finding and securing the model and options we wanted.
Business response:
Thank you so much for taking the time to provide such great feedback. Our primary focus is to provide each and every customer with exceptional service. Don't hesitate to reach out if you have any further questions or needs. Regards, Pearson Toyota Team
"ALWAYS a good experience..." This dealership, after selling me a great vehicle, has always provided fantastic maintenance, repair, recall, and customer service...every time. My service manager couldn't be more professional and customer-oriented. I now live in another town but will travel here for my service needs and, eventually, to purchase a newer vehicle.
Business response:
Anthony, it is wonderful to hear that our staff at Pearson Toyota was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Regards, Pearson Toyota Team
"Efficient and personable" Chris has been my adviser since he started there. He has been very helpful in advising me what I needed and would need in the future. When my car has been in for servicing, he has kept me posted as to how long it would take. I have a 2002 Camry with 65000 miles...and hope to keep for another 10 years.
Business response:
Thanks for the kudos, Floswa. It is gratifying to hear that you were received quickly and kept informed of the progress of the work on your car. Please feel free to stop in or reach out to us if you have any questions for our staff. Regards, Pearson Toyota Team
"Great Service " The sales consultants that I worked with did an excellent job. Thanks so much to John Spain, Celeste Cook, and all the team members for obtaining the exact truck I was looking. Their swift and responsive communication was very helpful.
Business response:
Thank you for taking the time to submit this awesome feedback. Hearing that you received "excellent service" from one of our sales team is always encouraging and reassures us of our commitment to our customers. We hope that you enjoy the new truck and we look forward to hopefully doing business with you again in the future. Regards, Pearson Toyota Team
"Excellent service and professional people" I came in for the 15,000 service checkup and received excellent service. Matt was able to answer all my questions and I took the shuttle to and from work. The people at this dealership were friendly and very professional.
Business response:
Thanks so much for the wonderful compliments!! We couldn't be more pleased to hear ourselves described as professional, friendly, and courteous. We look forward to seeing you again whether for routine service or another purchase. Thanks again!! Regards, Pearson Toyota Team
Frequently asked questions about Pearson Toyota
How is Pearson Toyota rated?
Pearson Toyota has a 4.9 star rating with 1,937 reviews.
When is Pearson Toyota open?
Pearson Toyota is open now. It will close at 7:00 p.m.