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Pearson Toyota
- Automotive
About this business
Here at Pearson Toyota, it is our mission to be the automotive home of drivers in the Newport News, VA area. We provide a vast selection of new and used vehicles, exceptional car care and customer service with a smile! Speaking of new Toyota models, you have your pick of our showroom. Our local dealership keeps a great stock of used cars, trucks, and SUVs in inventory. With competitive prices offered on every pre-owned model for sale on our lot, you won't find a reason to visit any other dealership in Newport News.
Location details
| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 7:00 p.m. | |
| Tue | 9:00 a.m. to 7:00 p.m. | |
| Wed | 9:00 a.m. to 7:00 p.m. | |
| Thu | 9:00 a.m. to 7:00 p.m. | |
| Fri | 9:00 a.m. to 7:00 p.m. | |
| Sat | 9:00 a.m. to 7:00 p.m. | |
| Sun | 12:00 p.m. to 5:00 p.m. |
"Courtesy/Professionalism" The courtesy and extra step that my service rep, Chris Guimond, extended me is especially noteworthy. I know business with dealerships when your vehicle needs servicing can often bring anxiety and the thought of " here goes my $$$$$!" This wasn't the case with Pearson today. Mr. Guimond took the extra time to research my warranty coverage to see if it applied to my truck's problem. He did this on his own and advised me of my coverage. He didn't have to do this but Chris took that extra initiative t... read more
Business response:
Thank you for the kind words. We're completely committed to providing top quality service and we're thrilled to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Pearson Toyota, we value our customers and we look forward to seeing you down the road. Regards, Pearson Toyota Team
"No pressure and a good deal." We just bought our 5th Toyota from John Spain. John is very knowledgeable and very easy to work with. We'll talk to John again when we're looking for a new car again.
Business response:
Thank you for taking the time to share your feedback! We are very pleased to hear our consistent professionalism and great customer service has earned your repeat business. We hope you are continuing to enjoy your purchase from Pearson Toyota. We can’t wait to see you for your next visit; be sure to check out our latest deals on Facebook before you drop by! Regards, Pearson Toyota Team
""Used car purchase"" We have dealt with John Spain for many years. He helped us find a Sienna that would fit our needs. He answered all my many questions and made sure I knew the basics of the van.
Business response:
Thank you for leaving us this great review, Carol. We are very happy to hear that John could be so helpful during your recent visit with us. We appreciate your recommendation as well. We look forward to seeing you back again in the future! Take care. Regards, Pearson Toyota Team
"John Spain -Always a Pleasure" Our family just bought our 7th Toyota from John Spain at Pearson Toyota. We are the 2nd generation to buy from him, and our daughter, no doubt, will be the third. He will be with you long after the sale and will help you navigate any service issues you may have.
Business response:
Thank you for your loyalty to our dealership and for taking the time to write this review. John’s sales excellence is always consistent, and I’m glad your experience with him supports that. We aim to turn every person that visits us into a repeat customer. Also, check out our Facebook for exclusive deals. Regards, Pearson Toyota Team
"New car purchase" Our family began dealing with John Spain when the dealership was Denbigh Toyota and that relationship has continued today. I have trusted Pearson with recommendations for service and repairs on my older Toyota, and John made the experience of purchasing a new vehicle today a pleasant one.
Business response:
Pat, thanks for this marvelous review and congratulations on your new car! We are so pleased that John was able to provide you with such exceptional service. Enjoy your new vehicle and be sure to like us on Facebook to catch the latest service specials. Regards, Pearson Toyota Team
"New car purchase." Very pleasant experience. John Spain was very professional and he made the whole experience hassle free. When I am in the market for a new car, I would definitely consider Pearson.
Business response:
Thank you for taking the time to write about your experience with us! At Pearson Toyota, we work very hard to provide each of our customers with a personalized and hassle-free experience. I am happy John was able to exceed your expectations. Don't hesitate to contact us if there is anything else we can do for you. Check us out on Facebook for access to our exclusive specials. Regards, Pearson Toyota Team
"Service provided by Pearson Toyota, Newport News, VA" John Spain, my salesman, was highly professional and showed a strong interest in providing me with outstanding service. He provided answers to all my questions and was highly informative on the automobile's features. He was a pleasure to deal with!
"Fabulous buying experience!" Wonderful, no pressure buying experience. Definitely recommend this dealership and John Spain/salesperson. We felt comfortable throughout the entire buying experience. Very friendly and professional staff.
Business response:
Congratulations on your new vehicle Pia, thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a remarkable experience. We will share your comments with John and we look forward to seeing you at our dealership in the future. Regards, Pearson Toyota Team
"Excellent service and courtesy" I have been using Pearson Toyota for 4 years and I always had impeccable service. Their advise on specific interventions on the vehicle or replacements (like tires) is always based an objective assessment. They never push to sell you what you do not need and they always do what they promise.
Business response:
Thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a remarkable experience. We will share your comments with our team and we look forward to seeing you at our dealership in the future. Regards, Pearson Toyota Team
Frequently asked questions about Pearson Toyota
How is Pearson Toyota rated?
Pearson Toyota has a 4.9 star rating with 1,937 reviews.
When is Pearson Toyota open?
Pearson Toyota is open now. It will close at 7:00 p.m.