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Pearson Toyota
- Automotive
About this business
Here at Pearson Toyota, it is our mission to be the automotive home of drivers in the Newport News, VA area. We provide a vast selection of new and used vehicles, exceptional car care and customer service with a smile! Speaking of new Toyota models, you have your pick of our showroom. Our local dealership keeps a great stock of used cars, trucks, and SUVs in inventory. With competitive prices offered on every pre-owned model for sale on our lot, you won't find a reason to visit any other dealership in Newport News.
Location details
| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 7:00 p.m. | |
| Tue | 9:00 a.m. to 7:00 p.m. | |
| Wed | 9:00 a.m. to 7:00 p.m. | |
| Thu | 9:00 a.m. to 7:00 p.m. | |
| Fri | 9:00 a.m. to 7:00 p.m. | |
| Sat | 9:00 a.m. to 7:00 p.m. | |
| Sun | 12:00 p.m. to 5:00 p.m. |
"Toyota Corolla " The sales process went smoothly. Greg was very helpful without being pushy and let the vehicle sell itself. The negotiation process was simple and straightforward and Marty was easy to work with. Greg ensured that the vehicle was delivered quickly and important aspects were explained. He even went so far as to program our phone into the Bluetooth.
Business response:
Thank you for your kind words and congratulations on your new car! We are very happy to hear that it was a smooth process for you as we know buying a car takes time out of your day. Enjoy your new car and make sure to like us on Facebook to get a hold of the latest deals. Regards, Pearson Toyota Team
"Car purchase" Great car buying experience no high pressures sales tatics. The salesman Greg I dealt with was outstanding. Sales manager was great also. Was done with paperwork in 15 minutes.
Business response:
I am happy to hear your time spent with Greg was pleasant. Congratulations on your purchase! If you have any questions or concerns regarding your new vehicle, please come back to visit us. We look forward to seeing you in the future. Sincerely, The Pearson Toyota Team
"State Inspection-Oil and Filter Change-Gasket Replacement " We dropped off our 2011 Toyota Highlander for its Annual VA State Inspection. We also had the Filter and Oil changed since it was withing a few hundred miles of needing it completed. I had them check the Rear Hatchback Window Gasket because it was loose. It ended up needing to be replaced so the Gasket has been ordered and will be installed in a day or two My Service Tech, Heather did another amazing job of getting everything taken care of in a few hours.
Business response:
Thank you for this great review! We appreciate your kind words about the entire service team. We're very happy that Heather was here to help you and treated you with the customer service we know you deserve. Thank you again and we look forward to working with you again in the future! Sincerely, Pearson Toyota Team
"Repaired fender and prepped for our trip." Jeff had our fender clip fixed and, since I mentioned we were going on a trip, he had our fluids and tires checked. Everything was done so quickly too. Excellent service.
Business response:
Michael, thank you for the awesome feedback! Jeff is an asset to our team and we appreciate all he does for us! We're very happy to hear that he was there to provide you with quick and excellent service. We thank you again and be sure to like us on Facebook to catch the latest service specials! Sincerely, Pearson Toyota Team
"Perfect!" This is my 2nd new car from Pearson Toyota and I have been very happy with both my purchases. Everyone is very nice and and helpful and the purchase experience was easygoing and without any problems. Mr. John Spain was a great salesperson!
Business response:
Pamela, thank you for taking the time to share your thoughts with us. We are dedicated to our customers and it is important we do everything in our power to ensure they drive away happy! It does not surprise us that John provided you with a great service; it is just an example of why he is such a great asset to our team. We will make sure he hears your kind words. All of us await your return; please let us know how we may be able to help next! All the best, Pearson Toyota Team
"great friendly service" always have a great experience bringing my 2009 Tacoma in for service. from the Service writer all the way to the cashier, it is a pleasant experience.
Business response:
We appreciate your input. Glad to hear that you are consistently impressed with the great and friendly service we offer here at our dealership. If there is anything more we can do for you please come back and see us any time! Take care! Regards, Pearson Toyota Team
"As usual, very good" Service recommended is always what is required, not always what is on paper. Always a good experience. Waiting time is what is promised. Clean comfortable waiting area with snacks.
Business response:
Linda, thank you so much for this 5-star review about your service experience! We are pleased to hear that our team has consistently been providing a good experience during your visits. Our goal is to provide quality customer care, and we are glad to hear that our team has shown you their commitment to this. We hope to work with you again in the future for any of your automotive needs! Regards, Pearson Toyota Team
"Amazing service, excellent facility " Megan was amazing and made the buying process so much easier and less stressful. We were overseas when we started the buying process and once we arrived, she had everything already done for us! We truly can't thank her enough for all she did with helping us out. The dealership was amazing, friendly and clean. I would definitely recommend buying to anyone that is interested. We can't thank Megan and the dealership enough! Very satisfied customers!!
Business response:
Thank you so much for this lovely review, Britney! We feel so grateful that you chose to come to our dealership. It's fantastic to know that Megan was able to make your car purchase incredibly easy and stress-free. If you have any questions, please don't hesitate to reach out to us again. All the best, Pearson Toyota Team
"Outstanding!" I have owned Toyotas for nearly 30 years, and have dealt with myriad Service Associates. Some were of the type that I refused to deal with on any future visits. But by far the best, most considerate contact with whom I dealt was Chris G. A top-notch guy!.
Business response:
Thank you for the awesome feedback! You're right, Chris is an excellent service advisor and we appreciate all he does for us! We're very happy to hear that he was there to provide you with great service. We thank you again and be sure to like us on Facebook to catch the latest service specials! All the best, Pearson Toyota Team
Frequently asked questions about Pearson Toyota
How is Pearson Toyota rated?
Pearson Toyota has a 4.9 star rating with 1,937 reviews.
When is Pearson Toyota open?
Pearson Toyota is open now. It will close at 7:00 p.m.