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Pearson Toyota
- Automotive
About this business
Here at Pearson Toyota, it is our mission to be the automotive home of drivers in the Newport News, VA area. We provide a vast selection of new and used vehicles, exceptional car care and customer service with a smile! Speaking of new Toyota models, you have your pick of our showroom. Our local dealership keeps a great stock of used cars, trucks, and SUVs in inventory. With competitive prices offered on every pre-owned model for sale on our lot, you won't find a reason to visit any other dealership in Newport News.
Location details
| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 7:00 p.m. | |
| Tue | 9:00 a.m. to 7:00 p.m. | |
| Wed | 9:00 a.m. to 7:00 p.m. | |
| Thu | 9:00 a.m. to 7:00 p.m. | |
| Fri | 9:00 a.m. to 7:00 p.m. | |
| Sat | 9:00 a.m. to 7:00 p.m. | |
| Sun | 12:00 p.m. to 5:00 p.m. |
"Corolla 2005" Chris G. explains everything in a very patient manner that I can understand. He keeps me updated on what they find in my 2005 with over 150,000 miles. I trust Chris.
Business response:
Thank you so much for taking the time to write this great review! We are happy to hear that Chris was able to gain your trust in our business. We look forward to servicing your future automotive needs! Best, Pearson Toyota Team
"Excellent." My experience as usual was excellent. I will always come to Pearson Toyota first when I have a need for a vehicle. Excellent customer service always.
Business response:
Your kind words and fantastic review are greatly appreciated!We are elated to hear that our team was able to provide you with the excellent service we strive to deliver to each of our guests.Thank you for spreading the word about your excellent experience at Pearson Toyota; we look forward to working with you, your family, and your friends in the future. Pearson Toyota Team
"Superb customer service" I purchased my 2016 Toyota tundra four-wheel-drive on Wednesday. Zero hassle, superb customer service, an excellent price. They were extremely accommodating and worked with me in many regards. Will purchase from Pearson Toyota again
Business response:
Thank you for your review and business as a customer. It is our goal to provide every one of our customers with the kind of excellent service you described and we're glad we achieved that. Once again, we appreciate your business and hope you'll keep in touch for your future car needs. Pearson Toyota Team
"Very friendly, yet professional." I found all the experience w/ my new van purchase to be professional & met my needs. Tom Conway & our financial services officer were kind & helpful.
Business response:
We appreciate your feedback and are happy to hear that Tom was able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction, and we try our best to make the car buying experience as positive as possible. We look forward to assisting you with your future sales and service needs. Regards, Pearson Toyota Team
"Quick service...just time to read the paper and I'm off for." Recall for seat belts. All taken care of quickly. Very efficient with my appointment and then off to spend my day on other things. Love being able to read the paper while there.
"Service as expected" As a customer, I expect excellent service, and that is what I received. Heather is an outstanding service writer and makes you feel very special.
"Service on Toyota Care" On long trip we needed to have required service. We were able to book a appt on line for date and time desired. Friendly staff. Great service. Back on the road in about an hour.
Business response:
We appreciate your time to share us this review, Judi. We are pleased that our staff was able to provide you a friendly, great and quick service experience. Thank you and please don’t hesitate to contact us if you have any questions or concerns about your car. Best regards, Pearson Toyota Team
"Maintenance and State Inspection" I had maintenance and state inspection performed. All aspects of the service were done in a very professional manner. No surprise as I have continually received excellent service on my three cars over several years from the Pearson Toyota Team. My Toyota Team Leader, Ms. Heather Edwards is very professional and has always showed a desire for excellence in all aspects of her work, even when required her coordination on her day off.
Business response:
Eddie, thank you for the awesome feedback! You're right, Heather is a professional service adviser and we appreciate all she does for us! We're very happy to hear that she was there to provide you with an excellent service. We thank you again and be sure to like us on Facebook to catch the latest service specials! Sincerely, Pearson Toyota Team
"Service rep was very personable." Even though my husband teasingly aggravated him he smiled and joked right back .Was there to please and do good job. Thanks Jose for great service.
Business response:
Thank you for this great review! We're very happy that Jose was here to help you and treated you with the great service we know you deserve. Thank you again and we look forward to working with you again in the future! Sincerely, Pearson Toyota Team
Frequently asked questions about Pearson Toyota
How is Pearson Toyota rated?
Pearson Toyota has a 4.9 star rating with 1,937 reviews.
When is Pearson Toyota open?
Pearson Toyota is open now. It will close at 7:00 p.m.