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Palmer Dodge Chrysler Jeep Ram
- Car Dealers
- Roswell, GA
About this business
Location details
11460 Alpharetta Hwy, Roswell, GA, 30076, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I was very pleased with Mike and the Team at Palmer. I was very pleased with Mike and the Team at Palmer. I live in SC and the Team made the process as easy as possible.
Took my Jeep in for a recall for the Uconnect system. Took my Jeep in for a recall for the Uconnect system. Recall DID NOT fix the problem. Uconnect will not automatically switch from day to night mode.
I am getting my car back to dealership 3rd time and the I am getting my car back to dealership 3rd time and the problem is still not fixed. It's been over 2 months since I am not able to operate the car. I get the car back saying the problem is fixed and the problem resurfaces right back. To make it worse, this dealership is out of rental vehicle most of the times. Very frustrating. However, the service advisor - Luis has been very good in communicating back quickly and doing what he can.
Done here. Done here...not going to subject myself to bad service anymore. I was there for an oil change and was told everything was checked and my car was good. Less than 2 weeks later I'm back with a fried battery that would have been noticed if it really had been checked! Then I wait 2 hours only for the service guy to be chatting it up with another person instead of calling me while my car just sat there ready for me to pick it up.
It took a month to get my seat fixed & I felt It took a month to get my seat fixed & I felt discriminated by an employee.
Mediocre customer service. Mediocre customer service. No hi,hello. No consistent follow up. Overall, mopar experience is at best ok.
My name is not Belinda and Ive never been to your My name is not Belinda and Ive never been to your dealership in my life. I have tried to email you and call you to stop sending me emails. Please leave me alone
Was not a great experience at all. Was not a great experience at all. I ordered 3 specific services and upon arrival to pick up the vehicle, additional service was on the invoice and the charge for it was expensive. I did not ask for this specific service and the representative checking me out was not willing to listen to me or remove the charge. There wasn’t even any options for credit on my next scheduling maintenance to mitigate the error made. Overall very unfortunate situation.
Bad in so many ways! Bad in so many ways! Simple oil change, rotation, 23 pt inspection. First attempt - only oil change was performed. David was very responsive and offered to correct it at my earliest convenience. 2nd attempt, his staff had no urgency and only perform the tire rotation. I asked the tech about the 23pt inspection, he said he didn't do it, but then changed his story when David asked him and made up some vague results. Failed basic tire rotation - he never checked the tire pressure. (ranged from 67 - 72). Oli... read more
Frequently asked questions about Palmer Dodge Chrysler Jeep Ram
How is Palmer Dodge Chrysler Jeep Ram rated?
Palmer Dodge Chrysler Jeep Ram has a 4.6 star rating with 13,510 reviews.
When is Palmer Dodge Chrysler Jeep Ram open?
Palmer Dodge Chrysler Jeep Ram is open now. It will close at 6:00 p.m.