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Palmer Dodge Chrysler Jeep Ram
- Car Dealers
- Roswell, GA
About this business
Location details
11460 Alpharetta Hwy, Roswell, GA, 30076, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Unprofessional and rude. Unprofessional and rude. I went in to buy a battery and have it installed. Battery was 300 and they wanted to charge me an extra 180 just to put in it. It literally takes 5 minutes to put a battery in. I don’t understand the outrageous price to have it installed, So I just bought the battery and when I picked my vehicle up they put the battery on my back seat instead of on the floor.(seats are white) They didn’t use the paper seat covers when they got inside my vehicle so grease and dirty stuff got a... read more
No Follow through. No Follow through.... Truly Disappointing When I really needed there assistance with my car being lock with key in it. At the sale we paid for an extra key. They sent me a blank Key so I couldn't unlock My ACR Viper. Now its been 6 days and still no key. Appears they only care about the sale....
Service left led lights on all night, and I had to buy a Service left led lights on all night, and I had to buy a new battery
I was very pleased with Mike and the Team at Palmer. I was very pleased with Mike and the Team at Palmer. I live in SC and the Team made the process as easy as possible.
Took my Jeep in for a recall for the Uconnect system. Took my Jeep in for a recall for the Uconnect system. Recall DID NOT fix the problem. Uconnect will not automatically switch from day to night mode.
I am getting my car back to dealership 3rd time and the I am getting my car back to dealership 3rd time and the problem is still not fixed. It's been over 2 months since I am not able to operate the car. I get the car back saying the problem is fixed and the problem resurfaces right back. To make it worse, this dealership is out of rental vehicle most of the times. Very frustrating. However, the service advisor - Luis has been very good in communicating back quickly and doing what he can.
Done here. Done here...not going to subject myself to bad service anymore. I was there for an oil change and was told everything was checked and my car was good. Less than 2 weeks later I'm back with a fried battery that would have been noticed if it really had been checked! Then I wait 2 hours only for the service guy to be chatting it up with another person instead of calling me while my car just sat there ready for me to pick it up.
It took a month to get my seat fixed & I felt It took a month to get my seat fixed & I felt discriminated by an employee.
Mediocre customer service. Mediocre customer service. No hi,hello. No consistent follow up. Overall, mopar experience is at best ok.
Frequently asked questions about Palmer Dodge Chrysler Jeep Ram
How is Palmer Dodge Chrysler Jeep Ram rated?
Palmer Dodge Chrysler Jeep Ram has a 4.6 star rating with 13,607 reviews.
When is Palmer Dodge Chrysler Jeep Ram open?
Palmer Dodge Chrysler Jeep Ram is closed now. It will open tomorrow at 9:00 a.m.