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Palmer Dodge Chrysler Jeep Ram
- Car Dealers
- Roswell, GA
About this business
Location details
11460 Alpharetta Hwy, Roswell, GA, 30076, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Luise and the Service are World Class and each and every Luise and the Service are World Class and each and every time they provide Excellent Customer Service. I am Thankful to have purchased a few vehicles at Palmer to have the Supreme Service and Support! Yours Truly, John Pace
The worst (No) service I ever had at this dealership in The worst (No) service I ever had at this dealership in years!! I never will go back! Steering wheel dirty! Upon arriving at home, I found the lower glove compartment off the hinges laying on the floor. They claimed the lug nut key for tire rotation was broken and didn’t complete the order. The lug nut key was in the upper glove compartment. Instead of calling and asking they just didn’t do anything!
I would have liked a call to know the price of my tire I would have liked a call to know the price of my tire pressure service before the installation took place. It was $290 for 1 tire pressure sensor total and I think that is ridiculous. The service department ended up deducting the charge and I apricate that. I would have got a better deal somewhere else if you told me before installation. Also be careful with customers cars. I saw the jeep in the service line back into the ram coming off of the lift. Thank you for the qu... read more
Called repeatedly for 5 days to get car status. Called repeatedly for 5 days to get car status. Service agent off with no notification
Brought my Jeep in for a recall repair & my vehicle was Brought my Jeep in for a recall repair & my vehicle was returned to me damaged (the panel encasing the driver seat airbag was damaged & left exposing the airbag). Service department stated it was brought in that way, which was false. I was told the manager had to approve a replacement part, but my call still has not been returned as to when this is happening.
We have had our vehicle in a few times for warranty and We have had our vehicle in a few times for warranty and recall work, and the service has always been polite, but their ability to solve the most basic of issues is upsetting. Everyone is always nice in the front office, and dropoff is always smooth. But other than that, everything else is below average. First off. The practice of needing to leave my car with service for multiple days to perform a service that should take a couple of hours is frustrating. I would rather ... read more
I received excellent customer service from my Salesman I received excellent customer service from my Salesman and the facility was state-of-the-art with plenty new and used vehicles to choose from. Mr. Willem Cashman is a top-notch Salesman and provided me with intelligent guidance on the vehicle options, availability on picking up my vehicle; along with keeping me informed on all aspects of the purchase process. Mr. Cashman is a true asset of the Plamer Team. Since Mr. Cashman didn't appear on the Sales Department drop-down... read more
Honestly, my latest experience was a little lacking. Honestly, my latest experience was a little lacking. Poor customer service mixed with a high price. Service center also could use a revamp especially for how much money they bring in for always being busy
Came and purchased my son a Jeep for his 16th birthday . Came and purchased my son a Jeep for his 16th birthday . Surprised him with it at his pool party that night in front of all his friends. The next day, the jeep broke down! Not even 24 hours later. Crushed my son heart. All I could think of was the salesman telling me that all there used cars go through this huge inspection.
Frequently asked questions about Palmer Dodge Chrysler Jeep Ram
How is Palmer Dodge Chrysler Jeep Ram rated?
Palmer Dodge Chrysler Jeep Ram has a 4.6 star rating with 13,607 reviews.
When is Palmer Dodge Chrysler Jeep Ram open?
Palmer Dodge Chrysler Jeep Ram is closed now. It will open tomorrow at 9:00 a.m.