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Palmer Dodge Chrysler Jeep Ram
- Car Dealers
- Roswell, GA
About this business
Location details
11460 Alpharetta Hwy, Roswell, GA, 30076, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
It took three times to figure out what was wrong with my It took three times to figure out what was wrong with my vehicle. It seems that the computer diagnostic was not diagnosing. I wonder if we do the same in the medical field, what will happen. The people on the front was great, especially Kimberly (service advisor). Kimberly was great keeping my update on the vehicle and providing me transportation back and forth to the dealership. The right front tire looked like someone ran on a curve and it was white instead of black.... read more
Was not advised that it would take two days just to get Was not advised that it would take two days just to get my jeep looked at, and poor communication thereafter.
I felt they were helpful. I felt they were helpful. When they didn't have a car I could use, while my car was being serviced, they provided an Uber driver for me. That was a great experience. The service itself was done well and everything was thoroughly explained when we picked up the car.
I brought my jeep last week with the issue of headlights I brought my jeep last week with the issue of headlights turning on and off by themselves. Only to return to the dealer for the same issue. I paid over $600 and I do not plan to pay any more than that. There’s no reason why I need to come back. The part was only less than 200 and the labor was over $400.
Service was awful. Service was awful. I’ve spent likely over $15k in service and was very disappointed with latest service. Ironically in the market for a new vehicle and this service will eliminate me purchasing a vehicle from Palmer.
The service department was not accommodating at all. The service department was not accommodating at all. Customer service was horrible. Kimberly was the nicest person there and she did a great job. Service wasn't like this when Roberto was there. I probably won't be using this dealership anymore.
We came in for an express service. We came in for an express service. The service advisor, Andrew, said we would receive a text when the vehicle was ready. 2 hours later and no text message. When we went to service to understand what was going on, they said that Andrew had gone on break and that the vehicle had been ready for a while. When I buy a new Jeep, which we will soon, I will not be coming back to Palmer. Get your act together.
I had a great experience at palmer dodge chrysler jeep I had a great experience at palmer dodge chrysler jeep ram. Everyone there were nice and courtesy
S L O W. S L O W. Not busy at all, took way too long for an oil change and tire rotation.
Frequently asked questions about Palmer Dodge Chrysler Jeep Ram
How is Palmer Dodge Chrysler Jeep Ram rated?
Palmer Dodge Chrysler Jeep Ram has a 4.6 star rating with 13,607 reviews.
When is Palmer Dodge Chrysler Jeep Ram open?
Palmer Dodge Chrysler Jeep Ram is closed now. It will open tomorrow at 9:00 a.m.