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Palmer Dodge Chrysler Jeep Ram
- Car Dealers
- Roswell, GA
About this business
Location details
11460 Alpharetta Hwy, Roswell, GA, 30076, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Contacted my salesman about miscalibration of Contacted my salesman about miscalibration of speedometer. He arranged a contact for me with service department. I tried several times to contact technician to schedule best time to bring in vehicle, but could never reach him. I then asked salesman to have service contact me with best time to come in. Was then asked if I could bring in vehicle now, and told it would take about 30 minutes for work to be done. After waiting a little over an hour, I was called by service agent and t... read more
This dealership has disappointed me multiple times. This dealership has disappointed me multiple times. This time my 4 year old car had major engine issues. Jeep is unreliable and extremely disappointing. From the date I purchased this car I have had issues with the dealership and my car. Enraged now, I will let everyone I know that Jeep is an unreliable brand.
Very arrogant! Very arrogant! Would assume things before listening to the end of client's concerns. Would not show video to the mechanic instead again assuming his own solution. Did not help with rental car and was very rude and persistent about it. He could have just informed the client that it is their right to rent on their own. The car was driven over 50 miles and the mechanic still didn't find the problem. I just won't go back there and not only that, my car has now broken break booster and vacuum pump because Palmer di... read more
Got my oil changed but still waiting for someone to Got my oil changed but still waiting for someone to return my call from a week ago about getting my jeep in for a motor mount replacement. This is why my rating is low.
Purchased our Jeep Wrangler diesel at Palmer. Purchased our Jeep Wrangler diesel at Palmer.. Later we went Looking for a truck. My partner insisted on an F250 diesel very expensive used. We went to dealerships that advertised the had diesel trucks all kinds (GMC) no vehicles ever existed for public purchase not sure why they were even advertised on internet. Finally he agreed to look at Palmer. Again it was superb. 0 % financing with rebate on conquest trade in. We traded a 2018 F150. We were out with a 2022 Ram eco torque 1... read more
The customer service representative that contacted me was The customer service representative that contacted me was extremely polite and seemed to want to help. The problem still exists. They sold me the vehicle with the transmission leaking and didn't fix it. There wasn't a charge when I picked up the Jeep, but why would there be? I am not happy with this purchase. Buyers remorse.
Have had my 2022 truck into the service department three Have had my 2022 truck into the service department three times for the same issue. It has still not been corrected after multiple weeks in the shop. Under warranty, but has been in the shop the majority of the time I have owned it. Needs to go back yet again after picking up yesterday. Will not make the mistake of taking it back to Palmer EVER again. Beware.
Worst customer service by The service advisor. Worst customer service by The service advisor. Didn’t get timely updates at all. My questions were answered
Everyone was very nice, but I had a service scheduled and Everyone was very nice, but I had a service scheduled and dropped my truck off first thing in the morning and by the end of the day service had not yet been started. So, after reworking my morning, taking two Ubers and managing a full day without a my vehicle, I wasn't able to accomplish anything. Disappointing.
Frequently asked questions about Palmer Dodge Chrysler Jeep Ram
How is Palmer Dodge Chrysler Jeep Ram rated?
Palmer Dodge Chrysler Jeep Ram has a 4.6 star rating with 13,510 reviews.
When is Palmer Dodge Chrysler Jeep Ram open?
Palmer Dodge Chrysler Jeep Ram is closed now. It will open tomorrow at 9:00 a.m.