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Palmer Dodge Chrysler Jeep Ram
- Car Dealers
- Roswell, GA
About this business
Location details
11460 Alpharetta Hwy, Roswell, GA, 30076, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I was there at 7:40 for an oil change - that was it. I was there at 7:40 for an oil change - that was it. I was first in line after the cars already in the garage service bays. It took 1 hour 45 minutes. I left and realized the in cabin filter that was to be replaced was laying on the passenger floor. I returned. The new cabin filter had not been put in. All total - 2.5 hours for a simple oil change.
When a person brings a vehicle in with issues and a When a person brings a vehicle in with issues and a service tech calls you to discuss what the issues are you expect them to tell you everything they discovered. I had upwards of $1,200 worth of repairs & when I came to get the car I had to stand around and wait as I’m told the battery is dead. I paid extra for a tune up & it shows in the report the battery tested weak….. why would someone not let you know this when your approving all of the needed repairs? Why would I want... read more
My top was leaking on my Wrangler called try to get My top was leaking on my Wrangler called try to get somebody to look at it several times nobody will respond to me my salesman name was Austin young dude blonde hair but he told me three times that he was going to get back with me never did
Stay away from them, poor communication, horrible Stay away from them, poor communication, horrible technicians. My brand new truck spent more time in service bay than on the road.
Peyton was great per usual, but i was misinformed before Peyton was great per usual, but i was misinformed before my visit. I called the day prior and spoke to service who said I could come in the following day at 8am to get my key fob reprogrammed. That was incorrect as the keys weren’t in stock. I live in Stone Mountain and drove almost an hour to be turned around at the door..
Brought my truck ion because of radio issues. Brought my truck ion because of radio issues. They tried to fix it the 1st time unsuccessfully. Brought it back again and they changed the radio out only to find out the change out was not necessary. The original problem was caused by an system update only and they should have known that. When they changed the radio out they replaced it with a refurbished one. The truck is only 1 year old and should not have a refurbished radio in it. The refurbished radio also has issues and the... read more
My customer experience at this dealership was extremely My customer experience at this dealership was extremely poor! The service advisor Kimberly did not represent the company or this dealership well. I called to get the seat buckle replaced on my Jeep. I asked for an appointment which she did set, but when I arrived she informed me that I would need to leave my car for several days until they ordered the seat buckle. She lied and said that she mentioned that to me on the phone. She did not. She literally said ok, we have a... read more
It took 2 visits to correct the problem. It took 2 visits to correct the problem. The original diagnosis was incomplete and the parts provided were incorrect. The original problem was the key fob for my 2006 Chrysler 300 and the trunk latch was inoperable. The repair included the cutting and programming of two new keys, which were cut from Jeep blanks . When we went to pick up the 300, The new keys failed to open the car or the trunk. We left the car for further diagnostics. Upon returning the Chrysler 300 was said to be fix... read more
Called to report a mechanical issue that surprised us as Called to report a mechanical issue that surprised us as we drove, and spent 20 minutes on the phone detailing the experience. Left the vehicle with them for more than a week and they could not diagnose the issue and said they need to speak with us again about it. This was after speaking with us 48 hours before and no one told us that they still could not figure it out. They also failed to document and save the 2nd issue although they were told about it in detail on th... read more
Frequently asked questions about Palmer Dodge Chrysler Jeep Ram
How is Palmer Dodge Chrysler Jeep Ram rated?
Palmer Dodge Chrysler Jeep Ram has a 4.6 star rating with 13,510 reviews.
When is Palmer Dodge Chrysler Jeep Ram open?
Palmer Dodge Chrysler Jeep Ram is closed now. It will open tomorrow at 9:00 a.m.