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Palmer Dodge Chrysler Jeep Ram
- Car Dealers
- Roswell, GA
About this business
Location details
11460 Alpharetta Hwy, Roswell, GA, 30076, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
We called before leaving the car on Wednesday, due to a We called before leaving the car on Wednesday, due to a check engine light problem. We talked to Iran and we left it, it lasted 3 days and no one ever called us to tell us anything. I had to pick it up on Saturday because of his poor service. I will never buy a new car there. Thanks.
My tires were filled to 40 psi, spec on the vehicle is My tires were filled to 40 psi, spec on the vehicle is 33. And they unplugged the device in my dash and didnt plug it back in. Super irritating when I ONLY asked for an oil change. And they tried to charge me $180 for a rear differiental service, do they think I'm an idiot? No fitler, one quart of 75w80 is $7.50 on Amazon. $180? Wow, what a rip off. Really, really makes me not want to ever go back, and I am considering buying a brand new Ram 2500 Diesel truck. Your loss.
Poor customer service. Poor customer service. Rude and short with customers like we don’t understand our own cars. No one ever picks up the phone. High turnover rate with service reps. You have to ask a lot of questions to finally get an answer about why you came there or else they won’t explain what’s wrong with your car. Overall never coming back.
I was there at 7:40 for an oil change - that was it. I was there at 7:40 for an oil change - that was it. I was first in line after the cars already in the garage service bays. It took 1 hour 45 minutes. I left and realized the in cabin filter that was to be replaced was laying on the passenger floor. I returned. The new cabin filter had not been put in. All total - 2.5 hours for a simple oil change.
When a person brings a vehicle in with issues and a When a person brings a vehicle in with issues and a service tech calls you to discuss what the issues are you expect them to tell you everything they discovered. I had upwards of $1,200 worth of repairs & when I came to get the car I had to stand around and wait as I’m told the battery is dead. I paid extra for a tune up & it shows in the report the battery tested weak….. why would someone not let you know this when your approving all of the needed repairs? Why would I want... read more
My top was leaking on my Wrangler called try to get My top was leaking on my Wrangler called try to get somebody to look at it several times nobody will respond to me my salesman name was Austin young dude blonde hair but he told me three times that he was going to get back with me never did
Stay away from them, poor communication, horrible Stay away from them, poor communication, horrible technicians. My brand new truck spent more time in service bay than on the road.
Peyton was great per usual, but i was misinformed before Peyton was great per usual, but i was misinformed before my visit. I called the day prior and spoke to service who said I could come in the following day at 8am to get my key fob reprogrammed. That was incorrect as the keys weren’t in stock. I live in Stone Mountain and drove almost an hour to be turned around at the door..
Brought my truck ion because of radio issues. Brought my truck ion because of radio issues. They tried to fix it the 1st time unsuccessfully. Brought it back again and they changed the radio out only to find out the change out was not necessary. The original problem was caused by an system update only and they should have known that. When they changed the radio out they replaced it with a refurbished one. The truck is only 1 year old and should not have a refurbished radio in it. The refurbished radio also has issues and the... read more
Frequently asked questions about Palmer Dodge Chrysler Jeep Ram
How is Palmer Dodge Chrysler Jeep Ram rated?
Palmer Dodge Chrysler Jeep Ram has a 4.6 star rating with 13,607 reviews.
When is Palmer Dodge Chrysler Jeep Ram open?
Palmer Dodge Chrysler Jeep Ram is closed now. It will open tomorrow at 9:00 a.m.