This profile has been claimed by the business owner or representative.
11460 Alpharetta Hwy, Roswell, GA, 30076, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Recent visit for an oil change. Recent visit for an oil change. Surprised that they don’t clean the car after. Also had quite a bit of oil spillage on my garage floor after. Oil was clearly spilled near the plug area and was never cleaned off.
Luis was good, he explained the problem ok. Luis was good, he explained the problem ok. but the actual service was not good. took the car in because engine light was on car ran ok. said a fuel sensor was bad. picked up the car the next day. went to pick up grand son from school. car broke down leaving parking lot, smell like gas. had to call a tow,. truck to take back to dealer. Luis said a hose pooped off. they fixed it. but its been a week and i still smell gas. I wanted to give a good review had to be honest.
Empty promises after a $78k truck purchased. Empty promises after a $78k truck purchased. Vice President and GM do not have the COMMON COURTESY to return numerous email and phone calls regarding my concern. Sale rep will hang up on your phone call. Before the sale they will treat you like royalty. But after the sale absolute horrendous experience. They will shut you OUT. Palmer will forever lost my future sales, my referrals, my truck service sales and many more. To the future truck buyers reading this, BEWARE. Put everythin... read more
The express oil change room two hours last visit. I had... The express oil change room two hours last visit. I had no one check on me or notify me of any delays.
RED BATTERY LIGHT CAME ON WHILE DRIVING. TOLD ME NOTHING... RED BATTERY LIGHT CAME ON WHILE DRIVING. TOLD ME NOTHING WAS WRONG. NEW ALTERNATOR WAS PUT IN BY SOMEONE ELSE. SERVICE DEPT IS AWFUL!!!!
Did some break work when I came in for oil.change… didn’t... Did some break work when I came in for oil.change… didn’t return my loc key for my wheels and I had to cancel an apt for rotation and then they were gone for the day at 430 and had to come another day to get it back … just an inconvenience and the solution was for me to figure out
In the quarter century I have been a customer of Palmer,... In the quarter century I have been a customer of Palmer, I have had many good experiences and expected more of the same. A fellow named Peyton checked my car in and I went to wait in the customer lounge after telling Peyton I would be waiting there. The entire time I was in the customer lounge, there was only one other person in the lounge. Since it did not seem to be busy, I was surprised when I noticed that almost an hour later I had not heard anything about my ca... read more
I was there for 3 hours and 45 minutes to 1) get an oil... I was there for 3 hours and 45 minutes to 1) get an oil change, 2) to specifically get the 23 point inspection (otherwise just go to a jiffy lube) and to 3) get a new battery for 2 key fobs. -------- After 3++ hours, upon checkout, I noticed that I didn't get the results of the 23 point inspection, I specifically asked if it was conducted and told Yes. --- Due to timing, I was in a hurry, and did not ask to see the inspection report. --- Upon returning the car to my ... read more
Awful experience. There was zero communication and I... Awful experience. There was zero communication and I still don’t know what was fixed or not fixed.
Palmer Dodge Chrysler Jeep Ram has a 4.6 star rating with 13,607 reviews.
Palmer Dodge Chrysler Jeep Ram is closed now. It will open tomorrow at 9:00 a.m.