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11460 Alpharetta Hwy, Roswell, GA, 30076, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
If I could do it over, I would’ve never gone to Palmer... If I could do it over, I would’ve never gone to Palmer for anything. Nightmare experience thru and thru.
Purchased from out of state. Lots of damage on the... Purchased from out of state. Lots of damage on the vehicle that wasn’t disclosed prior to a 9 hour drive to take delivery. Taillights not working. Rear parking sensors not working. Several dents and front bumper has several large holes drilled into it near the frame.
Came back multiple times for the same issue (unknown... Came back multiple times for the same issue (unknown check engine light), and was asked to pay for it not being fixed. I won't be returning.
Communication was horrible starting the service adviser,... Communication was horrible starting the service adviser, only excuses made by service manager and then ignored communications to the Vice President. Had a similar issue with then years ago and swore to never use them again. Unfortunately I tried them again and got the same terrible result.
Had car towed in on a Thursday. Was not told they were 3... Had car towed in on a Thursday. Was not told they were 3 to 4 days behind. Called Friday afternoon to check on the car and it was not looked at. Kim said she would call me back by end of business and give me an update. She never called. Called back on Saturday for an update they said car was dispatched to a technician but he was off on Saturday. So again never looked at. Called Monday around 10 AM, spoke with Kim again. She checked on car and said they were looking ... read more
Service was sufficient; pre-purchased oil service and... Service was sufficient; pre-purchased oil service and tire rotation. What I did not appreciate is the technician trying to push an unnecessary $200 service. It was a typical scam attempt, and customers should not feel like they are being ripped off. The vehicle is still fairly new, under warranty, and I'm proficient enough in automotive technology to fix the recommended service myself by simply cleaning parts for less than $10. When I asked the technician to show me th... read more
The worse service team you can find in metro Atlanta.... The worse service team you can find in metro Atlanta. Bought a car with zero miles off the showroom floor. I took the car back for service listed everything out that I wanted done, they took my car and when it was returned they had everything checked off as complete but did absolutely nothing. Changed my tire and didn’t bother to check the alignment. I spent almost a hundred thousand dollars on the car from this dealer yet when I speak with service advisor Winston and ... read more
Very poor response after purchasing vehicle.. no friendly... Very poor response after purchasing vehicle.. no friendly discussions. Had to follow up 3 4 times for every single request… better opt in for diff dealership
Tuve muy mala experiencia al comprar mi troca me la... Tuve muy mala experiencia al comprar mi troca me la vendieron mal de la suspencions siempre me sacaron escusas que la troca tenia suspencion baja que por eso era así tuve que poner nueva suspencion de mi dinero en un taller aparte por mi cuenta
Palmer Dodge Chrysler Jeep Ram has a 4.6 star rating with 13,510 reviews.
Palmer Dodge Chrysler Jeep Ram is closed now. It will open tomorrow at 9:00 a.m.