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11460 Alpharetta Hwy, Roswell, GA, 30076, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Moving closer to this dealership and wanted to start... Moving closer to this dealership and wanted to start using you for service. Just needed a tire rotation and oil change. I was told it would be an hour to an hour and a half. Seemed a little long, but not too bad. I walked around the dealership and looked at some cars, handled some work, walked to lunch and at an hour and a half came back because no one had called me. I was then told that my truck is next and it would be another 30 minutes. It took another hour! Not to m... read more
Terrible customer service. I walked in and nobody helped... Terrible customer service. I walked in and nobody helped me/ greeted me/ acknowledged for over 15 minutes, and the room was full of workers not doing anything. They all acted miserable
They added a service l didn't request, got oil on my car,... They added a service l didn't request, got oil on my car, waited 2.5 hrs for an EXPRESS oil change, and they didn't reset the error message saying l need an oil change. HORRIBLE EXPERIENCE
Broken glass in 26000 dollar car I purchased and they... Broken glass in 26000 dollar car I purchased and they said the would fix it... well nope. It’s been three weeks and still nothing. I should have purchased somewhere else.
Flew in to get my truck, made it clear I'm on a very... Flew in to get my truck, made it clear I'm on a very tight schedule. Arrived and truck wasn't cleaned, gassed or detailed. Disappointed!
I purchased a used 2015 Yukon Denali from what I thought... I purchased a used 2015 Yukon Denali from what I thought was a reputable dealership. It’s been 2 weeks and the vehicle has been nothing but problems. I have tried to contact the salesman and the general sales manager only to be left with no returned emails or calls. I Feel like I have been deceived based on the unsatisfactory communication after the purchase of the vehicle.
Always check the manual before taking a vehicle in for... Always check the manual before taking a vehicle in for service. The service department always recommends unnecessary service. And they will tell you Chrysler recommends the unnecessary service, which is not true.
Dodge created a radio update that did not work with my... Dodge created a radio update that did not work with my radio. I was charged $968 for a new one. This is Better Business Bureau stuff. I took it for an 8:25 am Monday morning appointment. On Wednesday, I was told to pick it up, a new radio would not be in until the following week. I took it back and when I picked it up, the gps said I was in Phoenix Arizona and the time was hours off. I took it back a 3rd time before it was fixed. My service man never returned my texts... read more
April 3, 2021- I came in to get my front brakes replaced.... April 3, 2021- I came in to get my front brakes replaced. I asked if I needed new rotors as well. Hiram said no, the mechanic would cut my rotors down and just put the new brake pad on the cut down rotors. They recommended many additional services, but I only moved forward with the brake fluid flush. As soon as I left the dealership lot my ABS light came on. I went back to the dealership and Hiram tells me that cars just have issues and pleads his case on why it's ... read more
Palmer Dodge Chrysler Jeep Ram has a 4.6 star rating with 13,510 reviews.
Palmer Dodge Chrysler Jeep Ram is closed now. It will open at 9:00 a.m.