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11460 Alpharetta Hwy, Roswell, GA, 30076, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
The communication between my sales representative was... The communication between my sales representative was excellent. He kept me updated on the order of my Wrangler 4xe. He also had great customer service throughout the entire process. Once arrived the buying process was great with the Richard (finance guy) as well. Overall it was a great experience!
I was first dealing with Hiram. He was not helpful, did... I was first dealing with Hiram. He was not helpful, did not appear knowledgeable and did not have good communication. When he went on vacation, Luis took over and was great.
The car Had to be taken twice , The original problem was... The car Had to be taken twice , The original problem was not fixed the first time. They scratched my shift Knob the second time it was taken there. I am Still waiting to hear back from Manager regarding a replacement.
They kept the fact that there was only 1 key a secret... They kept the fact that there was only 1 key a secret until after I’d purchased the car. Then despite sending 5 or 6 emails for followup to get and get one they totally ignored me. Don’t go to these guys if you want any kind of notice after you’ve signed. They couldn’t care less once they have your money.
Rude not welcome don’t won’t talk turning around and go... Rude not welcome don’t won’t talk turning around and go Even I bay 2 cars from them Every time I ask something they say we don’t know
The problem was not corrected.In the year 2021 there has... The problem was not corrected. In the year 2021 there has to be a better way to schedule vehicle service other than, drop it off and we'll get to when we feel like it.
Not customer friendly at all, Just a business for the... Not customer friendly at all, Just a business for the sales department trying grab money where they can with an exception to the finance department.
Jay the sales manger helped us out on a Sunday 3/21/2021... Jay the sales manger helped us out on a Sunday 3/21/2021 for about 3 to 4 hours till we were happy with the deal we made. He is an honest happy guy and I truly hope I can deal with him again.
I don't even know where to begin anymore, this has been... I don't even know where to begin anymore, this has been my 3rd visit in last 3 months to the shop with same issues with my car. Once my oil gets to 50% the car shakes and turns off while im driving. Your team tells me that its a know issue with Cherokees and just tells me I will be fine, I have to that is a terrible answer to tell someone. And even worse if they act like i should be ok with a poor issue and don't actually look over the car when i state an issue.
Palmer Dodge Chrysler Jeep Ram has a 4.6 star rating with 13,510 reviews.
Palmer Dodge Chrysler Jeep Ram is closed now. It will open at 9:00 a.m.