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11460 Alpharetta Hwy, Roswell, GA, 30076, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Service department unable to diagnose and correct the... Service department unable to diagnose and correct the issues with electrical system, start/stop, and ETS error messages. They said they fixed it multiple times but the errors continued to present themselves after driving a mile off the lot. Their service department did a poor job of explaining what was going on, explaining why they made the recommendations they did, and didn't seem concerned in the slightest at caring if the problem was actually fixed. I won't be retur... read more
Horrible!!! Was charged for a tire rotation and the... Horrible!!! Was charged for a tire rotation and the rotation was not done on the vehicle. Was given a cash refund… pretty shady business practices. Luckily I didn’t call my lawyer on the news for the charged service. Still have not received a call from the service manager as requested. Shame on you service department.
Overall was not worth the time to drop off and now my... Overall was not worth the time to drop off and now my passenger mirror will not stay in position . It was parked tight and someone must have knocked into it or whatever. Cant blame who just assume... 2 issues brought in for was not repaired.. I am a Diesel Engineer and former Ford dealer service Manager and cant duplicate much of any experience I would have given to my customers. Top it off I Tried to purchase a new ram 1500 in sept from your dealer and I had the run a... read more
Moving closer to this dealership and wanted to start... Moving closer to this dealership and wanted to start using you for service. Just needed a tire rotation and oil change. I was told it would be an hour to an hour and a half. Seemed a little long, but not too bad. I walked around the dealership and looked at some cars, handled some work, walked to lunch and at an hour and a half came back because no one had called me. I was then told that my truck is next and it would be another 30 minutes. It took another hour! Not to m... read more
Terrible customer service. I walked in and nobody helped... Terrible customer service. I walked in and nobody helped me/ greeted me/ acknowledged for over 15 minutes, and the room was full of workers not doing anything. They all acted miserable
They added a service l didn't request, got oil on my car,... They added a service l didn't request, got oil on my car, waited 2.5 hrs for an EXPRESS oil change, and they didn't reset the error message saying l need an oil change. HORRIBLE EXPERIENCE
Broken glass in 26000 dollar car I purchased and they... Broken glass in 26000 dollar car I purchased and they said the would fix it... well nope. It’s been three weeks and still nothing. I should have purchased somewhere else.
Flew in to get my truck, made it clear I'm on a very... Flew in to get my truck, made it clear I'm on a very tight schedule. Arrived and truck wasn't cleaned, gassed or detailed. Disappointed!
I purchased a used 2015 Yukon Denali from what I thought... I purchased a used 2015 Yukon Denali from what I thought was a reputable dealership. It’s been 2 weeks and the vehicle has been nothing but problems. I have tried to contact the salesman and the general sales manager only to be left with no returned emails or calls. I Feel like I have been deceived based on the unsatisfactory communication after the purchase of the vehicle.
Palmer Dodge Chrysler Jeep Ram has a 4.6 star rating with 13,607 reviews.
Palmer Dodge Chrysler Jeep Ram is closed now. It will open tomorrow at 9:00 a.m.