This profile has been claimed by the business owner or representative.
11460 Alpharetta Hwy, Roswell, GA, 30076, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
They will treat you like you are stupid and act like... They will treat you like you are stupid and act like you’re inconveniencing them and if you don’t want to pay for service you don’t need they will try to make you service it anyway and give you a high price quote because their technicians need to make a living.
Terrible.... Was told the back of the truck locks and... Terrible.... Was told the back of the truck locks and works fine, put my golf clubs in there and now it won’t unlock and now have bent both my keys trying to get the back unlocked. CLOWNS
The brake fluid,power steering fluid and air filter I had... The brake fluid,power steering fluid and air filter I had changed were recommended maintenance from my last visit and I had been quoted 149.95,159.95 and 38 dollars as cost.I showed my quoted cost to Thomas and he said “he checked the cost and everything is ok” what I got charged was189.95+189.95+39.95. When I expressed shock at the difference in cost he said the service rep who quoted you those is probably why she got fired these costs are published...where are th... read more
I dropped off my Jeep on Dec 7th for an issue with the... I dropped off my Jeep on Dec 7th for an issue with the auto start/stop. They said give them a few days, so on the 10th not hearing anything I called them and they told me oh its ready..ok? Were you not going to call...I questioned them when I picked it up, that the battery was just replaced by them in April/May...was it the same issue, the gentleman checking me out said, you can read it on the invoice, what you cant tell me? We had to return for service for a new radi... read more
Went in for an oil change and left with a $600 bill, a... Went in for an oil change and left with a $600 bill, a full 24 hours later. I was quoted around 4K for a service (service was needed, so this was fine) however, I took my car to a mechanic and asked for the same exact service and was presented a bill for 1K. I have taken my wrangler to Palmer since I had it however, I will never be back after this experience.
Had 7:30 WedAM appointment. FriPM not hearing called... Had 7:30 WedAM appointment. FriPM not hearing called service. Told had just started on car and appointment time didn't mean when worked starts.
I was told I needed something that would absolutely fix... I was told I needed something that would absolutely fix my problem that cost $900+ dollars and I still have a problem. Not good business.
Dealer not observing COVID-19 precautions despite... Dealer not observing COVID-19 precautions despite assurances that they would. Employees (including the ones driving customer cars) and managers not wearing masks, no plexiglass separators, no hand sanitation stations. Emailed management regarding concerns and not even the courtesy of a reply.
I initially was working with Will Blythe, who was polite... I initially was working with Will Blythe, who was polite and communicated well. The sale continued into the next day and Will was not working so I worked with Tony White. What a sleez ball. He would tell me one thing and then 15 minutes later say they couldn't do it. This happened 4 or 5 times. I was having the new vehicle delivered and at first the delivery fee was waived, then it wasn't, then the vehicle was going to be delivered on Friday (this was on Wednesday),... read more
Palmer Dodge Chrysler Jeep Ram has a 4.6 star rating with 13,510 reviews.
Palmer Dodge Chrysler Jeep Ram is closed now. It will open at 9:00 a.m.