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11460 Alpharetta Hwy, Roswell, GA, 30076, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
If I could give zero stars I would. My truck was in there... If I could give zero stars I would. My truck was in there for warranty work and it took over 3 weeks to complete. When I received my truck back there was a broken part in my sunroof that the mecahnic just left and didn't mention. Also there was a dent in my roof and my window tint was scratched. When I would call about getting it taken care of you would think I was being unreasonable and bothersome. They acted like giving me a loaner was a nice gesture but it is pa... read more
I would have to say stay away from this dealer for any... I would have to say stay away from this dealer for any used vehicle. I purchased one online and was assured that there were no issues with it. I'm very particular and explained that prior to the purchase since I wasn't able to see our inspect it in person prior to the purchase. After purchasing the vehicle and receiving it there were many issues that weren't disclosed and tried contacting multiple different people at the dealership with no response from any of them.
Worst after sales service. I brought my truck for service... Worst after sales service. I brought my truck for service before 10a. I called at 2p no response. I went there at after 3p and still no response telling me he has been on the phone with another customer for over 2hrs. Ill take my truck to another dealership.
While I like the Quick Lane and my service advisor I... While I like the Quick Lane and my service advisor I really feel Palmer Jeep service prices are expensive. Here's an example: I was given an estimate of $140.00 for replacing a headlight on my 17 Grand Cherokee but the final bill came to $326.23! More than twice the quoted pricing.
I gave my used jeep for diagnosis. got a bill of $900... I gave my used jeep for diagnosis. got a bill of $900 just for diagnosis. Beyond my expectation. It was a total waste of $ for me.
The car I saw advertised said it was a " prius 4 touring"... The car I saw advertised said it was a " prius 4 touring" model right in the headline of the ad. I asked in writing 3 times and was assured this was the model before making an offer. After coming to an agreement on price and paying a deposit by credit card. I then obtained a cashiers check for the balance and my wife and I traveled 10 hours round trip to pick up the car only to be assured again it was that model upon arrival. Looking in the glove box while test dri... read more
It seem to start out good, but then he lost his cool when... It seem to start out good, but then he lost his cool when I asked questions and whys, as a service manager you deal with many problems and issues but to never tell a paying customer of thousands of dollars that you don’t want to work on a car or truck because you didn’t fix it right the 1st time. But thank for almost killing me by not tightening up my starring nut 😩 you went from a 90 to failing. Because you made it seem as if it was my fault 😔, thanks!
I have taken my car here for years. Ill take it for... I have taken my car here for years. Ill take it for service n 2 weeks later I will have to take my vehicle back for the same issues. I just had a transmission put in and I really hope that I don't have to go back in 2 weeks. We will see.
Not coming here anymore. Multi point inspection was... Not coming here anymore. Multi point inspection was useless. Jeep at another shop for major repairs. Second time this has happened and it is the last time
Palmer Dodge Chrysler Jeep Ram has a 4.6 star rating with 13,510 reviews.
Palmer Dodge Chrysler Jeep Ram is closed now. It will open at 9:00 a.m.