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Palmer Dodge Chrysler Jeep Ram

4.6
  • Car Dealers
  • Roswell, GA

About this business

AutomotiveCar Dealers

Location details

11460 Alpharetta Hwy, Roswell, GA, 30076, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.613,607 reviews
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idemarchena's profile image
idemarchena 
5 years ago

Staff not wearing masks!!...when picking up the car,... Staff not wearing masks!!...when picking up the car, alarming fumes coming out of exhaustion tube made personnel come out of their office. Mr Murray provides good customer service. 

sheilah826's profile image
sheilah826 
5 years ago

Told via phone issue w backup said to come and would be... Told via phone issue w backup said to come and would be while I wait appt. Was told no oil change needed when asked. Came and told that I needed $1k in tires and would be a while b4 they could look at car. Had to get ride home. Called several hours later. Couldn't find problem. Called again. Still couldn't find problem. One week later, low oil light came on and backup camera not working again. 

dmor153's profile image
dmor153 
5 years ago

won't be back Your dealership charged me $166 to diagnose a problem that this dealership cause to my car. Your estimate to fix this the problem was $766, got it fixed by someone who knows what they're doing for less than $300. Needless to say I won't be doing business with this dealership again, and I certainly won't be recommending your dealership to anyone. 

NATHAN_NASH's profile image
NATHAN_NASH 
5 years ago

Absolutely awful!!!! Everything was good when ordering... Absolutely awful!!!! Everything was good when ordering car and getting it delivered but had a spot they said would fix and never have heard back. We are out of state from purchase and was told to get estimate and they would fix. Well have estimate and everything else and keep getting run around about what to tell dealership who is paying for it. Have all the text message exchange and tired of messing with you about it. 

ALEEHENSLEY's profile image
ALEEHENSLEY 
5 years ago

Would not recommend at all!! Not pleased with ANY of the... Would not recommend at all!! Not pleased with ANY of the experiences. Wish I could give 0 stars. I am disappointed in myself for even doing business with them. Wow non of the people I dealt with are on this list. Did they all lie about their names too? Wouldn’t surprise me. 

fortuna55's profile image
fortuna55 
5 years ago

Went in for a simple oil change. Everything was pleasant... Went in for a simple oil change. Everything was pleasant until checkout. My vehicle was mixed up/mistaken for someone else’s and my receipt had someone else’s name on it. Hiram told me my service wasn’t affected, only the paperwork. Now I’m not so sure because I’m having issues with my vehicle ever since. I believe additional/unnecessary service was performed in my vehicle and it’s overheating after 10 minutes of driving and that wasn’t happening before😡😡😡 

scott.carpenter2's profile image
scott.carpenter2 
5 years ago

Brought the Wrangler in for wandering steering issue but... Brought the Wrangler in for wandering steering issue but they said it was normal for jeeps to not stay in center of lane. They said the mechanic drove on hwy but only a few miles on the odometer from when I dropped it off. Not enough to make it to GA400. Left that dealership and drove straight to another. Palmer is great for oil changes but the mechanics are not good enough for Jeep loyalist. 

taylynnbrooks's profile image
taylynnbrooks 
5 years ago

Do not have them deliver a car to you! They did not... Do not have them deliver a car to you! They did not change the oil before sending me the car. Bought the car on March 23. Already having to replace the back tires, because the tread is gone. The sales manager hung up the phone on me when I asked him about it. Once you buy the car from them your screwed.. If you want to buy a car from this place you better look it over at the dealership period. They’re just there to make a dollar screwing you in the process is just a part... read more

STEPHEN.DENTREMONT's profile image
STEPHEN.DENTREMONT 
5 years ago

underwhelmed not even sure all the work I requested was done. I requested oil change, tire rotation, and to set air pressure on tires, as I had uneven distribution. All but the front passenger side tire were overinflated, front passenger under inflated. I got in my jeep, no sticker reminder of when to next come in, and all my tires showed the exact same issue with inflation or under-inflation, all in the exact same spot, leading me to believe I paid for a tire rotation that didn't happen. Only positive was the young lady tha... read more

Frequently asked questions about Palmer Dodge Chrysler Jeep Ram

How is Palmer Dodge Chrysler Jeep Ram rated?

Palmer Dodge Chrysler Jeep Ram has a 4.6 star rating with 13,607 reviews. 

When is Palmer Dodge Chrysler Jeep Ram open?

Palmer Dodge Chrysler Jeep Ram is closed now. It will open tomorrow at 9:00 a.m.