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11460 Alpharetta Hwy, Roswell, GA, 30076, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I have been coming here for years since I purchased my... I have been coming here for years since I purchased my vehicle. This last visit I certainly felt as if I was taken advantage ($ wise) due to my lack of knowledge. After approving additional services my vehicle was completed within 20min of me spending $200+ additional in cost. Did it even get done? I’m not sure. In addition, my car was not even washed, which was supposed to be a complementary service for bringing my vehicle in. I am on the fence about bringing my vehi... read more
Thomas is a pretty good salesman, but a little too pushy.... Thomas is a pretty good salesman, but a little too pushy. We’d most likely purchased our new to us Jeep o to the first visit, but he really give us time to talk to each other.
My car was at the dealership for 5 days and all they did... My car was at the dealership for 5 days and all they did was a software update. I only received one phone call during this time. I had to check up on it myself. Not even 10 minutes after leaving the dealership my car was doing the exact thing that I took it there for.
My vehicle sat for 4hrs waiting on a oil change. Called... My vehicle sat for 4hrs waiting on a oil change. Called the service rep 2 hrs in and he said they were working on it now. When I arrived 2hrs later my vehicle is still waiting to be serviced and the rep tells me that they ran out of oil. So why did you lie about work on it!! Total waste of time
I scheduled my appointment. My vehicle was with them for... I scheduled my appointment. My vehicle was with them for 7 hours before I had to call for an update to pick it up. They advised me they have not even looked at my vehicle. It was in the same spot I left it in 7 hours ago. I will not recommend.
1.5 hours for an oil changeStripped drain plugJeep... 1.5 hours for an oil change Stripped drain plug Jeep making a bad sound when making right turn left text message but no reply
They were very very busy, the man assisting me let me... They were very very busy, the man assisting me let me know multiple times how busy he was. They didn’t find anything wrong with my car but I’m still having the same issue. I feel like maybe they didn’t even inspect it since they were so “busy” and it’s still under warranty so maybe they didn’t want to find anything wrong. Three days of wasted time.
It took two weeks for my car to be fixed. Pretty sure... It took two weeks for my car to be fixed. Pretty sure they just kept forgetting about my car. No action unless I called. Also, it now has a new, strange sound. Very disappointed!
Substantially taken advantage of on Jeep trade-in... Substantially taken advantage of on Jeep trade-in proposal and pressures for down payment simply to get in queue to pay over MSRP on next vehicles to arrive. Quote difference was over 13,000 between Palmer and another dealership on same deal and we bought the trade-in at Palmer. Not how you treat prospective repeat customers from the neighborhood. Epitome of what folks despise car shopping and are going online.
Palmer Dodge Chrysler Jeep Ram has a 4.6 star rating with 13,603 reviews.
Palmer Dodge Chrysler Jeep Ram is closed now. It will open on Monday at 9:00 a.m.