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Palmer Dodge Chrysler Jeep Ram
- Car Dealers
- Roswell, GA
About this business
Location details
11460 Alpharetta Hwy, Roswell, GA, 30076, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
This dealer is a mess. Scheduled an appt 2 weeks ahead... This dealer is a mess. Scheduled an appt 2 weeks ahead because they had no earlier available and the parts for my TSB/recall. Showed up for my appt and they advised they had nothing in the system for my appt. Then they said they would need to keep my car for a maximum of 2 days as they couldn't get it done in 2 hours which was previously promised. They give me a loaner car from a car rental place further then my house. Had to wait 25 mins at the car rental place for t... read more
No oil just to have oil all over .Told I had 3/4 oil dip... No oil just to have oil all over .Told I had 3/4 oil dip stick bone dry ,
I’m very disappointed with this dealership in the service... I’m very disappointed with this dealership in the service department. I will no longer bring my vehicle here for service. Typically it’s great customer service, and make you/vehicle feels welcome. I’m tired of the long wait times, and lack of communication. Every time my vehicle is done being serviced I don’t get any type of notification , I have to always walk or call to see if my vehicle ready. I have a fog light shortage that hasn’t been fixed, replaced, or chec... read more
The armrest and center console were covered in oil from... The armrest and center console were covered in oil from the tech. I've emailed pictures and tried to call the dealership but have had no luck getting to anyone who cares.
When my son called regarding bribing in wrangler for... When my son called regarding bribing in wrangler for service he was told “if you bring it in early, we prob won’t get it in today, but should tomorrow”. It was dropped off by 7:45am on Tues. At the end of the day on Wed he called & after being in the shop for 2 full days was told that “we haven’t even looked at it yet & im not sure when we will.” I understand being busy, but to give inconsistent information only screws up my schedule which I cannot afford. Also, the per... read more
The team was really nice and kind. But I spent over 600... The team was really nice and kind. But I spent over 600 dollars and my car still isn't working and I feel like crying:-/
There is nothing that the dealership could have done to... There is nothing that the dealership could have done to make the service good. $5,000 to replace a clutch is unacceptable.
Harass you to buy a car and then disappear when something... Harass you to buy a car and then disappear when something goes wrong. Find another dealer !!
Even though I had a scheduled appointment to complete a... Even though I had a scheduled appointment to complete a repair, Palmer took 6 days to re-diagnose the problem and charged the diagnosis fee. I am not thrilled with this service and hesitant to complete the service at Palmer.
Frequently asked questions about Palmer Dodge Chrysler Jeep Ram
How is Palmer Dodge Chrysler Jeep Ram rated?
Palmer Dodge Chrysler Jeep Ram has a 4.6 star rating with 13,603 reviews.
When is Palmer Dodge Chrysler Jeep Ram open?
Palmer Dodge Chrysler Jeep Ram is closed now. It will open tomorrow at 9:00 a.m.