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Palmer Dodge Chrysler Jeep Ram

4.6
  • Car Dealers
  • Roswell, GA

About this business

AutomotiveCar Dealers

Location details

11460 Alpharetta Hwy, Roswell, GA, 30076, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.613,607 reviews
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LM's profile image
LM 
3 years ago

Took advantage of me buying a vehicle sight unseen and Took advantage of me buying a vehicle sight unseen and put numerous hard inquiries on my credit report. I will not do further business with this dealer. Especially not Brandon (sales) or Chris (financing.) 

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gloriaroths 
3 years ago

Service was done to my vehicle without my authorization. Service was done to my vehicle without my authorization. I was quoted 700 for just brakes ! I agreed then final payment was Over 900 dallors.It was very shocking but wasn’t a problem for me customer service rep. Proclaims we discussed Pymt arrangements for that price which wasn’t true. Just seems disgusting , dishonest and definitely disrespectful but for me it’s ALL good . I had no problems with the Pymt, it was the method that was disgusting to me . Hope it doesn’t h... read more

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rowe052 
3 years ago

This is purely for the service center. This is purely for the service center. Everyone was nice enough. Communications is poor at best. No one answers phones. They text you instead. Super unprofessional to text me updates. Didn't answer point blank questions. Just disappointing. Will look for another dealership to do my business with. 

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ramerson 
3 years ago

Contacted my salesman about miscalibration of Contacted my salesman about miscalibration of speedometer. He arranged a contact for me with service department. I tried several times to contact technician to schedule best time to bring in vehicle, but could never reach him. I then asked salesman to have service contact me with best time to come in. Was then asked if I could bring in vehicle now, and told it would take about 30 minutes for work to be done. After waiting a little over an hour, I was called by service agent and t... read more

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laruemichelle 
4 years ago

This dealership has disappointed me multiple times. This dealership has disappointed me multiple times. This time my 4 year old car had major engine issues. Jeep is unreliable and extremely disappointing. From the date I purchased this car I have had issues with the dealership and my car. Enraged now, I will let everyone I know that Jeep is an unreliable brand. 

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mzielinska 
4 years ago

Very arrogant! Very arrogant! Would assume things before listening to the end of client's concerns. Would not show video to the mechanic instead again assuming his own solution. Did not help with rental car and was very rude and persistent about it. He could have just informed the client that it is their right to rent on their own. The car was driven over 50 miles and the mechanic still didn't find the problem. I just won't go back there and not only that, my car has now broken break booster and vacuum pump because Palmer di... read more

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vail 
4 years ago

Got my oil changed but still waiting for someone to Got my oil changed but still waiting for someone to return my call from a week ago about getting my jeep in for a motor mount replacement. This is why my rating is low. 

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narba880 
4 years ago

Purchased our Jeep Wrangler diesel at Palmer. Purchased our Jeep Wrangler diesel at Palmer.. Later we went Looking for a truck. My partner insisted on an F250 diesel very expensive used. We went to dealerships that advertised the had diesel trucks all kinds (GMC) no vehicles ever existed for public purchase not sure why they were even advertised on internet. Finally he agreed to look at Palmer. Again it was superb. 0 % financing with rebate on conquest trade in. We traded a 2018 F150. We were out with a 2022 Ram eco torque 1... read more

angela.shellhorse's profile image
angela.shellhorse 
4 years ago

The customer service representative that contacted me was The customer service representative that contacted me was extremely polite and seemed to want to help. The problem still exists. They sold me the vehicle with the transmission leaking and didn't fix it. There wasn't a charge when I picked up the Jeep, but why would there be? I am not happy with this purchase. Buyers remorse. 

Frequently asked questions about Palmer Dodge Chrysler Jeep Ram

How is Palmer Dodge Chrysler Jeep Ram rated?

Palmer Dodge Chrysler Jeep Ram has a 4.6 star rating with 13,607 reviews. 

When is Palmer Dodge Chrysler Jeep Ram open?

Palmer Dodge Chrysler Jeep Ram is closed now. It will open tomorrow at 9:00 a.m.